Logistics & Care

UK Delivery & Returns

We coordinate careful transport from our Romford workshop directly to your home. Every order is fully insured and handled with absolute precision.

Our Delivery Process

White-Glove Service

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Handcrafted & Insured

Scheduled Arrival

Room of Choice

Your furniture is carefully packed and fully insured, traveling safely from our Romford workshop directly to your UK home.

We coordinate a precise, convenient delivery window with real-time tracking, ensuring you know exactly when our team will arrive.

Our specialist team carries the piece fully assembled into your room of choice, positions it perfectly, and removes all packaging.

Our Promise

Fourteen-Day Returns

We want your new solid walnut table or sculptural light to feel entirely at home. If the piece does not perfectly align with your interior, contact us within 14 days of arrival to arrange a straightforward return or exchange.

To qualify for a full refund, items must be in their original, undamaged condition. Our specialist collection team will coordinate the pickup directly from your home, ensuring a smooth and stress-free process.

Contact Delivery Support

Have questions about your delivery?

Our customer care team in Romford is here to assist with custom delivery arrangements, regional shipping queries, or returns.